Effective Date: September 2023
At Property Watch, we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our Property Watch application (“the App”). We adhere to applicable privacy laws and regulations, including the Personal Information Protection Act (PIPA) in British Columbia, Canada.
Information We Collect
1.1 Personal Information: When you use the Property Watch App, we may collect personal information such as your name, address, contact information, mortgage details and any other information you voluntarily provide to us.
1.2 Location Data: In order to provide property checking services, our App may collect and process information about your location and Wi-Fi network information.
1.3 Usage Information: We may collect information about your use of the App, including the features and content you interact with, the dates and times of access, and other information related to your usage patterns.
Use of Information
2.1 Providing Services: We use the collected information to provide and improve our services. This includes notifying you about updates, facilitating communication between users, and enhancing the App’s performance.
2.2 Legal Compliance: We may use your information to comply with applicable laws, regulations, or legal processes, such as responding to court orders or law enforcement requests.
2.3 Communication: We may use your contact information to communicate with you regarding updates, promotions, or important notices related to the App. You can opt out of receiving such communications at any time.
Information Sharing
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our services, such as hosting, data storage, analytics, or customer support. These providers are contractually obligated to protect your information and are not permitted to use it for any other purpose.
3.2 Legal Requirements: We may disclose your personal information if required by law, or if we believe that such disclosure is necessary to protect our rights, investigate fraud, or comply with a judicial proceeding, court order, or legal process.
3.3 Third Party Vendors: We may share your personal information with third-party vendors, such as banks, mortgage brokers, property maintenance companies, and other service providers. This sharing is done to offer their services to you and improve your overall property management experience. These vendors are contractually obligated to protect your information and are not permitted to use it for any other purpose.
Data Security
We implement industry-standard security measures to safeguard your personal information from unauthorized access, use, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your data.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights and Choices
You have the right to access, update, correct, or delete your personal information held by us. You can exercise these rights by contacting us using the contact information provided at the end of this Privacy Policy.
Changes to this Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates or changes will be effective upon posting the revised policy within the App. It is your responsibility to review this Privacy Policy periodically for any modifications.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: [email protected]
By using the Property Watch App, you signify your acceptance of this Privacy Policy. If you do not agree with any terms or practices described herein, please discontinue using the App.
Last updated: September 2023
